Product Recall Notice

Cooper Lighting Business is recalling certain retail fluorescent lighting fixtures sold under the Metalux brand and the Lowe’s Portfolio and Utilitech private label brands.

Cooper Lighting Business
1121 Highway 74 South
Peachtree City, GA 30269

Initiate Process Online
OR 
Contact Cooper Lighting’s Customer Service at 866-461-7819 between 8:00 a.m. to 5:00 p.m. ET, Monday-Friday to initiate the product replacement process and answer any questions you may have. You may also email questions to lt-consumerreplacements@eaton.com

Affected Products

Product Category Material # (Internal ID) Catalog/Model Number Individual UPC Code Brand Product Description Photo
Wraparound L076833 DLE217RLP 080083615490 Metalux 2 ft 2 lamp 17W Decorative End Wraps
Wraparound L417050 DLE217RLPB 080083644377 Portfolio 2 ft 2 lamp 17W Decorative End Wraps
Wraparound 076409L DLE232RLP 080083615483 Metalux 4 ft 2 lamp 32W Decorative End Wraps
Wraparound L076409 DLE232RLP 080083615483 Metalux 4 ft 2 lamp 32W Decorative End Wraps
Wraparound L417049 DLE232RLPB 080083644360 Portfolio 4 ft 2 lamp 32W Decorative End Wraps
Wraparound 12127797 WP217R 080083600168 Metalux 2 ft 2 Light Utility Wrap
Wraparound 384285L WP217RNKLLU 080083615513 Utilitech WP217RNKLLU
Wraparound L384285 WP217RNKLLU 080083615513 Utilitech WP217RNKLLU
Wraparound 12125637 WP232R 080083518654 Metalux 4 ft 2 lamp Metalux Economy Wraparound
Wraparound 12234053 WP232R 080083518654 Metalux 4 ft 2 lamp Metalux Economy Wraparound
Wraparound 12349565 WP232R 080083518654 Metalux 4 ft 2 lamp Metalux Economy Wraparound
Wraparound WP232R WP232R 080083518654 Metalux WP232R
Wraparound 12397672 WP232RLU 080083518647 Utilitech 2 lamp Utility Wrap, Resi - Mast Pack 9
Wraparound 163697L WP232RLU 080083518647 Utilitech 2 lamp Utility Wrap, Resi - Mast Pack 9
Wraparound L0163697 WP232RLU 080083518647 Utilitech 2 lamp Utility Wrap, Resi - Mast Pack 9
Wraparound L0163697UT WP232RLU 080083518647 Utilitech 2 lamp Utility Wrap, Resi - Mast Pack 9
Wraparound 0163697L WP232RLU 080083518647 Utilitech 2 lamp Utility Wrap, Resi - Mast Pack 9
Wraparound 12349566 WP232RNKL 080083600175 Metalux 4 ft 2 Light Nickel End Decorative Wrap
Wraparound 12209569 WP232RNKLRL 080083620517 Metalux 4 ft 2 Light Nickel End Decorative Wrap
Wraparound 336745L WP232RNKLLU 080083615506 Utilitech WP232RNKLLU
Wraparound L336745 WP232RNKLLU 080083615506 Utilitech WP232RNKLLU
Striplights SNF115RRT1 SNF115R 080083702282 Metalux 18" 1 Lamp T8 15W Striplight
Striplights 12353934 SNF117R 080083520459 Metalux 2 ft. 1 Lamp T8 Striplight
Striplights SNF117RRT1 SNF117R 080083520459 Metalux 2 ft., 1 Lp, Narrow FL Striplight, 120V
Striplights SNF125RRT1 SNF125R 080083702299 Metalux 36" 1 Lamp T8 25W Striplight
Striplights 12353935 SNF217R 080083520442 Metalux 2 ft. 2 Lamp T8 Striplight
Striplights SNF217RRT1 SNF217R 080083520442 Metalux 2 ft. 2 lamp, T8 Striplights
Striplights SSF217RRT1 SSF217R 080083713684 Metalux 2 ft., 2 Lp, Wide FL Striplight, 120V
Shoplights 11984513 SL232R 080083536443 Metalux 4' 2 Lamp shoplight T8/32w 120v with res
Shoplights 12231473 SL232RPC 080083633166 Metalux 4 ft 2 Light Shoplight with pull chain
Shoplights 12349562 SL232RPC 080083633166 Metalux 4 ft 2 Light Shoplight with pull chain
Shoplights 12320966 SL232RTP 080083659463 Metalux 4 ft 2 Lt T8 Trend Plate Shoplight w pc
Shoplights SL232RTPRT1 SL232RTP 080083659463 Metalux 4 ft 2 Lt T8 Trend Plate Shoplight w pc
Shoplights 12349563 SLNR232R 080083536450 Metalux 4 ft 2 Light Shoplight with 6" Narrow Re
Shoplights 11984514 SLNR232R 080083536450 Metalux 4 ft 2 Light Shoplight with 6" Narrow Re
Shoplights 12214050 SLNR232RCHR 080083623167 Metalux 4 ft 2 Light Shoplight with Chrome Refle
Shoplights 11984515 SLWR232R 080083536467 Metalux 4' 2 Lamp shoplight with wide reflector

Examples of Packaging

Examples of Packaging

Download PDF

Frequently Asked Questions

Is this a Recall?

Yes, Cooper Lighting Business is recalling the retail fluorescent lighting fixtures listed above. This recall is being conducted in coordination with the U.S. Consumer Product Safety Commission.

How many units are involved?

The recall includes all fixtures with the catalog/model numbers and UPC codes listed above that were manufactured in China between July 1, 2011, and April 1, 2015.

What are the production dates in question?

The recall includes products manufactured between July 1, 2011, and April 1, 2015. Products with a date code between 182 11 and 091 15 are subject to the recall. Date codes are on the product near the ballast. To determine if your fixture is subject to the recall, you may need to remove the lens or ballast cover to see the date code label. Please click here for instructions on how to locate the date code. Example Date Code:

Labels begin with IC 5003 code - indicate China manufacturing location
094 = 94th day of the year
14 = the year 2014
094 14 = April 4, 2014
Date range for Recall will be between - 182 11 through 091 15

What is the hazard associated with this recall?

When relamping the lighting fixture, a consumer may not fully seat the lamp into the socket. If there is insufficient contact between the lamp terminal and the socket contact, under certain conditions, the fixture could arc. If there is enough electrical energy present, the plastic in the sockets could overheat and melt. When installed properly, there is no evidence of a safety risk.

Can this potential issue cause damage to the electrical circuit in the customer’s home or business?

We have received no reports of damage to the electrical circuit.

Is there a potential that the fixture or lamp will explode?

No.

Have there been incidents reported?

We received a small number of reports of potential arcing/overheating, and, as a result, we have decided to recall the product in cooperation with the U.S. Consumer Product Safety Commission. We have received no reports of injury.

Where are these products sold?

At authorized retailers nationwide.

The CPSC press release mentions Portfolio, does this recall impact recessed product at all?

No, only the residential T8 fluorescent products listed above are impacted.

How will I receive credit or replacements for the recalled materials?

To request a replacement, please click here to complete the form and certify destruction of your fixture(s).

For any additional questions, please contact Cooper Lighting via phone - 866-461-7819
or email - lt-consumerreplacements@eaton.com.