The old adage of “If it ain’t broke, don’t fix it” can have devastating consequences for UPS maintenance. A UPS is a complex device, it's critical to business operations but inherently dangerous and subject to failure if not properly set up or maintained. Risks can be avoided with the right approach to UPS servicing.

Unplanned power outages or line quality irregularities have a highly detrimental impact on IT applications and regular preventative maintenance can significantly reduce failure rates by identifying potential threats early. Based on Eaton service records, over 25% of preventive maintenance visits result in follow-up service to perform corrective actions or upgrades, affording customers the opportunity to repair potential problems before they become significant issues. When mapping out your uptime strategy, there are four primary options for maintaining UPSs, each with specific advantages and differences.