Data Center Infrastructure Management (DCIM) and Data Center Service Optimization (DCSO) are designed to support IT professionals in delivering more service-oriented and business-oriented data center facilities. Where DCIM systems focus on managing a data center’s physical assets to optimize day-to-day operation, DCSO solutions integrate multiple systems and embrace physical and virtual assets, inside the data center and beyond, to optimize the service a data center delivers to the organization. DCSO is a more intelligent approach because it gives all the operational intelligence that a data center operator needs to enhance business continuity, agility and competitive advantage.

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